Get in Touch

We're here to help! Reach out to us with questions, feedback, or partnership inquiries.

Send us a Message

Contact Information

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Email

Send us an email anytime

africaptures2@gmail.com
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Customer Support

Monday - Friday, 9:00 AM - 6:00 PM EAT

We typically respond within 24 hours

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Phone

Available for enterprise inquiries

+250 788 123 456
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Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

Our Offices

Visit us at our locations across Africa

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Kigali Office

  • KG 123 St, Kacyiru
  • Kigali, Rwanda
  • P.O. Box 1234
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Nairobi Office

  • Westlands, Nairobi
  • Kenya
  • Coming Soon
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Lagos Office

  • Victoria Island
  • Lagos, Nigeria
  • Coming Soon

How Can We Help?

Choose the best way to reach us based on your needs

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Sales & Pricing

Interested in our plans or enterprise solutions? Our sales team is ready to help.

Contact Sales
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Enterprise Solutions

Need custom licensing or enterprise features? Let's discuss your requirements.

Learn More
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Partnerships

Interested in partnering with us? We'd love to explore collaboration opportunities.

Partner With Us
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Media & Press

Press inquiries, interviews, or media requests? Contact our communications team.

Media Contact
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Careers

Join our team! Check out open positions and learn about working at Africaptures.

View Careers
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General Support

Have questions or need help? Our support team is here to assist you.

Get Support

Frequently Asked Questions

Quick answers to common questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our phone line or mark your email as urgent.

Do you offer phone support?

Phone support is available for enterprise customers and urgent matters. For general inquiries, email is the fastest way to reach us. Our phone line is available Monday-Friday, 9 AM - 6 PM EAT.

Can I schedule a demo or meeting?

Absolutely! For enterprise solutions, sales inquiries, or partnerships, we're happy to schedule a call or demo. Please mention your preferred date and time in your message, and we'll coordinate with you.

What information should I include in my inquiry?

Please include your name, company (if applicable), contact information, and a detailed description of your question or request. The more information you provide, the better we can assist you.

Do you have a physical office I can visit?

Yes! Our main office is located in Kigali, Rwanda. We also have offices in Nairobi and Lagos (coming soon). Please contact us in advance if you'd like to schedule an in-person visit.