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Renting & Tenants

Learn how to find properties, sign smart contracts, and manage payments.

Hosting & Landlords

Everything you need to list properties, manage tenants, and receive payouts.

Trust & Safety

Read our safety guidelines, verification process, and dispute resolutions.

Frequently Asked Questions

Once you find a property you like and your request is approved by the landlord, you can navigate to the My Contracts section in your dashboard. From there, you will be able to review the terms and provide an electronic signature to finalize the agreement securely.

Yes. SafeRent integrates with verified payment gateways like Pesapal, MTN Mobile Money, and bank transfers. We do not store sensitive payment details (like full credit card numbers) on our servers, ensuring all transactions are end-to-end encrypted and PCI compliant.

To guarantee the quality of our marketplace, every landlord must undergo a rigorous ID verification process. This includes uploading official government identification (e.g., National ID) and verifying property ownership through relevant certificates. Unverified users cannot publish listings.